Managed IT & Cloud Services

Workstations and Servers

To keep systems running optimally and prevent extended downtime, there must be a Proactive Maintenance Process. Our Proactive Maintenance includes operating system updates, third-party patches, security-endpoint software and server and PC cleanup/optimization processes. The Impact CompleteCare program remotely monitors all covered systems for errors and performance lags. Our certified team will repair malfunctions before they affect a business workflow. Our toolset provides a quick connection for remote access, which offers an immediate resource to diagnose, troubleshoot, and correct technology issues. Many problems are detected, diagnosed and resolved in the background without any end user interaction or interruption.

Benefit: improved performance

CompleteCare is built around proactive management and maintenance to keep systems running at peak performance. Our state-of-the-art Network Operations Center (NOC) manages patches, updates, and security to prevent problems, while the robust monitoring system helps the team anticipate and correct problems before they happen.

Services

Workstation support

  • Proactive Preventative Maintenance
  • Performance and error monitoring
  • Patch and update management
  • Robust device-level virus and intrusion protection

Server support

  • Scheduled Preventative Maintenance
  • Performance and error monitoring
  • Patch and update management
  • Robust device-level virus and intrusion protection
  • Disk and Storage Management

Awards and Certifications

Microsoft
CompTIA
AIIM
Perfect Image Award