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Support
Remote Assistance: Connect to a technician.

Digital Office Equipment

Contact Impact Service Dispatch or Supply Ordering for your equipment needs. After you request service, a technician will contact you as soon as possible.

Service

Request service (form)
Call: 888.752.0052
Send email

Supplies

Order supplies (form)
Call: 866.228.4857
Send email

Document Management

Contact the Impact Document Management Helpdesk for all support related to DocuWare, PlanetPress, SmartSearch, eCopy, AutoStore and more.

Request DM support (form)
Call: 877.520.0070
Send email


Managed Print Services

Contact the MPS Administrator for assistance with orders, supplies, device change requests and other general MPS questions.

Call: 847.693.2340
Download Device Change Form
Send email

Managed IT

Contact the Impact IT Helpdesk for assistance with virus removal, e-mail support, server management, and other general IT questions.

Request IT support (form)
Call: 866.964.5050
Send email