Please select the Error Code that is displayed on your Impact equipment:
CQ - Copy Quality
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CQ01 Dark Copies
CQ02 Light Copies
CQ03 Blank Page
CQ04 Black Page
CQ05 Dark Copies
CQ06 Background
CQ07 Copy Rubs Off
CQ08 Black Lines
CQ09 White Lines
CQ10 Spots
CQ11 Image Timing
CQ12 Image Skewed
CQ13 Out of Focus
CQ14 Other
EL - Electrical Problem
-----------------------------------
EL00 PM DUE
EL01 No Power
EL02 No Display
EL03 System Locked Up
EL04 "C" Code Error
EL05 Can't Reset Mach
EL06 Feeder Disabled
EL07 Finisher Disabled
EL08 Top Drawer Disabled
EL09 Middle Drawer Disabled
EL10 Lower Drawer Disabled
EL11 Large Deck Disabled
EL12 Bypass Disabled
EL13 Duplex Disabled
EL14 Stapling Problem
EL15 Hole Punch Problem
No - Noise
-----------------------------------
NO01 Feeder Noise
NO02 Paper Feed Noise
NO03 Drive Sec. Noise
NO04 Finisher Noise
PF - Paper Feed Problem
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PF01 Document Feeder Jam
PF02 Misc. Jam
PF03 Upper Drawer Jam
PF04 Middle Drawer Jam
PF05 Lower Drawer Jam
PF06 Large Paper Deck Jam
PF07 Bypass Jam
PF08 Fuser Section Jam
PF09 Exit Section Jam
PF10 Duplex Section Jam
PF11 Finisher Jam
PF12 Stapler Jam
PF13 Mailbox Jam
PF14 Error Code "?"
PP - Printing Problems
-----------------------------------
PP01 No Print Network
PP02 No Print Parallel
PP03 Driver Problem
PP04 Error Code ? 4
FP - Fax Problems
-----------------------------------
FP01 Can't Transmit
FP02 Can't Receive
FP03 Receives Blank
FP04 Sends Blank
FP05 Receives Black
FP06 Sends Black
FP07 Locked Up
FP08 White Line On Fax
FP09 Black Line On Fax
FP10 Original Feed Jam
FP11 Pulls Multiple Pages
FP12 Original Jam
FP13 Fax Jam
FP14 Noise
FP15 Uneven Copy
FP16 No Power
FP17 Other
Miscellaneous
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CC Courtesy Call
DE De-Installation
IN Installation
KE Key-OP Training
NC Network Connection
If the issue you are experiencing is not best described by a selection above, please provide a brief description for our technicians: