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Network Integration Demands Educated Support
We start with a thorough needs analysis. Our highly trained support technicians well understand every aspect of network design and installation. Following a thorough assessment of any one client's needs, our team will recommend an implementation plan calculated to create an efficient and secure network. We know of no competitor that enacts, as we do, continuing education programs and internal competitions to sharpen skills.
Network Management Requires Vigilance
A company's worst nightmare is a network crash. In response to the growing complexity of today's computing environment and its attendant challenges, Impact offers extensive services in network management. Outsource network management to our team, and consider just a few of the advantages:
| • | Maximized network performance through continual monitoring and testing. |
| • | Increased productivity by preventing costly downtime. |
| • | Reduced overhead by cutting unnecessary equipment purchases and employee training. |
| • | Broad expertise to assure prompt response to every vicissitude. |
| • | Peace of mind knowing that answers to complex network issues are questions Impact answers daily. |
Because Network Service Is a Company's Lifeline, We Offer:
| • | Network analysis by experienced and proven mobile networking engineers. |
| • | Onsite consultation to ensure proper network design and database management. |
| • | Infrastructure architecture—the design, installation, cabling and support essential to create an easily operable and highly reliable phone system and connectivity network. |
| • | Phone systems designed for compatibility with today's digitalized office. |
| • | Hardware engineered for top performance—including servers, workstations, switches and routers. |
| • | Software tailored for efficient network monitoring, document management and print tracking. |
| • | Digital business equipment built to excel—printers, copiers, fax machines and scanners. |
Our Network Services Team Excels
| • | IT implementation and support at Impact total nearly 50 years of combined experience. |
| • | CDIA+ certification means every member of our sales staff is a Certified Document Imaging Architect™—not just a few point people. CDIA+ certification is a global standard of competency and professionalism in the document imaging and management industry. The rigors involved in achieving this internationally recognized standard of competency for every sales consultant speak to our commitment to provide the utmost in service and application expertise. |
| • | Top-rank software from world-renowned developers comes with the support frontline companies demand. |
| • | Industry certifications important to instill customer confidence in project and database management are another area in which Impact exceeds all expectations. |
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| End-User Technical Support |
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| PC Sales and Service |
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| Software Support |
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| Operating Systems Support |
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| Windows 95 • Windows XP • Windows Vista |
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| Administrator and End-User Training |
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| On or Off Site |
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| Internet/Intranet Security and Connectivity (TCP/IP, VPN, firewalls, virus protection) |
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| Server-Based (file, web, mail, print servers) Domain or Workgroup Topologies |
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| Backup and Disaster Recovery Services |
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