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Corporate Headquarters
953 Northpoint Boulevard
Waukegan, Illinois 60085
866.652.0082
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Equipment Sales
Illinois
Tom Pieters
847.812.2084 mobile
<email>
Wisconsin
Richard Ray
262.754.0734 Ext 4734
847.341.6231 mobile
<email>
Indiana
Michael Cucco
317.708.8854
847.651.8959 mobile
<email>
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Document Management
Frank DeGeorge
Strategic Services Manager
312.423.6190
847.404.8878 mobile
<email>
Creative Services
Michael Borchew
Chief Marketing Officer
224.207.3050
<email>
Managed Print Services
Tom Pieters
Vice President of Sales
847.812.2084 mobile
<email>
Managed IT Services
Douglas Gamache
Vice President of Service / Managed IT
847.693.2350
<email>
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| Support |
| Remote Assistance: Connect to a technician. |
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Digital Office Equipment
Contact Impact Service Dispatch or Supply Ordering for your equipment needs. After you request service, a technician will contact you as soon as possible.
Service
Request service (form)
Call: 888.752.0052
Send email
Supplies
Order supplies (form)
Call:
866.228.4857
Send email
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Document Management
Contact the Impact Document Management Helpdesk for all support related to DocuWare, PlanetPress, SmartSearch, eCopy, AutoStore and more.
Request DM support (form)
Call: 877.520.0070
Send email
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Managed IT
Contact the Impact IT Helpdesk for assistance with virus removal, e-mail support, server management, and other general IT questions.
Request IT support (form)
Call: 866.964.5050
Send email
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